Bizooy

Turn everyday visits into public praise with a simple, repeatable flow. In Bizooy, start by linking your locations to your public listings (Google, Facebook, Yelp, and more) and importing contacts or enabling automatic capture points. Add phone and email fields to checkout, intake, or booking forms; print QR codes for counters and receipts; drop a link in your wi‑fi splash page; or run a tablet kiosk at the front desk. Build message templates for SMS and email with names, location, and service details auto‑filled. Set triggers—send right after checkout, a few hours later, or the next morning—and choose quiet hours so customers aren’t pinged at night. No code or servers required.

Once a visit closes, Bizooy sends a short, mobile‑first survey (NPS/CSAT or 1–3 custom questions). Branching rules do the rest: high scorers receive a friendly nudge to share their experience on the listing you pick (e.g., Google for search visibility, Yelp for hospitality, Facebook for community reach). Lower scorers are routed to a private form that gathers details and photos, then opens a ticket inside Bizooy with an owner, due date, and internal notes. Set auto‑replies that acknowledge issues, promise a follow‑up, and offer a make‑good when it’s appropriate. You control the tone, timing, and destination—Bizooy handles the delivery and tracking.

Handle everything from a single inbox. Reviews and messages from all connected profiles land in one queue where you can filter by location, rating, sentiment, or keyword. Use suggested reply snippets, auto‑translate for multilingual guests, and approval workflows so managers can sign off before responses go live. SLA timers highlight items nearing deadlines, and scheduled posting lets you pace responses during peak hours. Real‑time alerts notify the right person when a negative comment arrives; saved searches watch for branded terms and competitor mentions across your social channels. Every action—assignments, edits, outreach—is logged.

Optimize what works. Dashboards show the funnel from request sent to public rating posted, so you can A/B test message copy, timing, and channels. Campaign tracking (with UTM support) identifies which efforts drive the most new ratings. Compare locations, staff, and service categories, and visualize hotspots by hour or weekday. Motivate teams with leaderboards and goals for invites sent and reviews earned. Turn wins into social proof with on‑site widgets, badges, and rotating carousels you can embed in a few clicks. Connect via Zapier or webhooks to sync with POS, PMS, or CRM tools; import/export CSV when needed. Bizooy manages opt‑ins, unsubscribes, and consent logs to keep outreach compliant. Ideal for salons, dental offices, auto shops, restaurants, hotels, fitness studios, clinics, agencies, and franchises that want more public praise, faster resolutions, and a stronger presence with minimal lift.